Are you a Good Retail Banker?

As a retail banking executive, how do you know if you are good at your work? Here are some indicators to prove that you are indeed good:

• Does a customer walk into the branch and ask for you?
• Is she willing to wait till you are free even if another counter is free?
• Do you remember to greet her by her name?
• Does she take your word without question?
• Does she tell her friends and relatives to meet you to open their accounts?
• Does she talk to you first whenever she needs some assistance with her accounts?
• Even if she comes to the branch to talk to somebody from another department, does she stop to say a quick Hi?

If the answer to at least five of the questions above is yes, then great going!! I would recommend your manager to put you on the fast track for promotion:)